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7 topics

Getting Started
5 FAQs

Set up your account, create a store, and prepare your first public gallery.

  • How do i start selling my photos online?
  • How do I set up my business profile?
  • How do I preview my store before sharing it?
  • How do I invite team members to help manage my store?
  • How do I choose the right plan for my workflow?
View all
Galleries and Uploads
7 FAQs

Create galleries, upload photos, organize sub-galleries, and manage visibility.

  • How does the facial recognition work?
  • How do I create a new gallery?
  • How to regenerate watermarks on thumbnails?
  • How do I upload photos to a gallery?
  • How do I organize photos into sub-galleries?
View all
Storefront and Branding
4 FAQs

Customize your public storefront, domain, logo, colors, and customer experience.

  • How do I change my store logo and colors?
  • How do I connect a custom domain?
  • How do I update storefront pages and copy?
  • How do I control which galleries appear on my homepage?
  • More answers coming soon
View all
Selling and Payments
5 FAQs

Configure products, pricing, checkout, taxes, payouts, and discount workflows.

  • How do I set prices for photos and products?
  • How do I connect Stripe for payments?
  • How do I create a discount code?
  • How do I sell a full gallery or photo bundle?
  • How do I check my sales and payouts?
View all
Search and AI Tools
4 FAQs

Help customers find photos with selfie search, face matching, bib search, and smart tools.

  • How do customers search for their photos?
  • How do I enable selfie or face search?
  • How do I enable bib number search?
  • How do I improve search results for customers?
  • More answers coming soon
View all
Orders and Downloads
5 FAQs

Manage orders, resend links, deliver downloads, and support customer purchases.

  • How do I view and manage customer orders?
  • How do customers download their purchased photos?
  • How do I resend an order email or download link?
  • How do I handle a refund request?
  • How do I export orders for accounting?
View all
Access And Privacy
4 FAQs

Control access, protect private events, invite teams, and get help when needed.

  • How do I password protect a gallery?
  • Where are your servers located?
  • How do I use access codes or whitelists?
  • How do I remove a photo from public view?
  • More answers coming soon
View all
Pixelcart.io

The AI-powered photo marketplace built for sports and events photographers. Help athletes find their perfect shots instantly.

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Featured answers

6 highlights

Galleries and Uploads

01

How does the facial recognition work?

On Studio plans and when enabled, our system scans every photo you upload and creates face embeddings - mathematical representations of facial features. When a buyer uploads their selfie or reference photo, we compare it…

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Getting Started

02

How do i start selling my photos online?

Begin by registering at pixelcart.io and completing onboarding setup. Then open admin dashboard and follow the setup prompts. Add your business name, contact email, logo, and preferred storefront URL first. Then create a…

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Selling and Payments

03

How do I set prices for photos and products?

Pricing is set using digital profiles. First create and edit a license type, then create a digital profile, select the license type and set the price and lastly assign the profile to either all galleries or a selection o…

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Search and AI Tools

04

How do customers search for their photos?

Customers can browse galleries manually and use any search tools enabled for the gallery. Depending on your plan and settings, this can include keyword search, selfie search, face matching, or bib number search.

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Access And Privacy

05

How do I password protect a gallery?

Open the gallery access settings and choose password protected access. Enter a password that is easy for invited customers to type but hard for others to guess, then save the gallery. Test the password from a signed-out …

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Orders and Downloads

06

How do I view and manage customer orders?

Open the orders area in the admin dashboard to see purchases, payment status, customer details, and purchased items. Use filters or search to find a specific order. Open an order to review delivery status, resend links, …

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